Web design & conversion journal

THINKING OUT LOUD

Notes on strategy, conversion, brand, motion and the web — written for people who run businesses, not for other designers.

Strategy 1 min read

Why most agency websites fail at the only thing that matters

The problem isn't the design. It's that the site is trying to impress instead of sell. Here's what that means structurally.

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Conversion 1 min read

Six conversion design principles that hold up under pressure

These are the only rules we've never found a reason to break.

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Brand 1 min read

The difference between a brand system and a logo

Logos are the last thing we design. Here's why that order matters and what comes before it.

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Motion 1 min read

Motion design for B2B: how to use animation without looking like a startup

Most B2B sites are either inert or embarrassing. There's a version that's neither.

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Web 1 min read

The commercial case for custom web design

Templates have gotten dramatically better. Here's why custom still wins — and when it doesn't.

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Web 4 min read

Is your website costing you enquiries? Seven checks you can do in 10 minutes

Seven checks you can run in ten minutes to find out whether your website is losing enquiries, and which fix to make first.

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Strategy 3 min read

What to put on a professional services homepage so visitors get in touch

Law firms, consultancies and advisers share one homepage problem. Here are the six blocks that earn a first conversation.

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Business 3 min read

The five website numbers a business owner should check every month

Ignore the dashboard clutter. These five numbers tell you whether your website is bringing in work, and take ten minutes a month.

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Web 3 min read

The European Accessibility Act and your website: what small businesses should check

The European Accessibility Act has applied since June 2025. Here is who it covers, which standard to aim for and seven checks you can run yourself.

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Strategy 3 min read

How to write web pages that AI assistants quote

Customers now ask AI assistants before they search. These writing habits make your pages easier to quote, and no one can promise a citation.

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Business 3 min read

How a website project works: what happens from first call to launch

Four stages, who does what, and what we need from you. A plain walk-through for anyone about to commission a website for the first time.

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Business 3 min read

How to give website design feedback that gets you the result you want

Good feedback shortens a project and improves the result. Here is how to review a design, who should speak, and how to use your revision rounds.

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Brand 3 min read

The psychology of color in web design: what the research supports and what it does not

Does blue build trust and red drive sales? A realistic look at color associations, and the choices that measurably help a business website.

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Brand 3 min read

Choosing fonts for your website: readability, personality and page speed

A font shapes how your business sounds before anyone reads a word. How to pick one that is readable, fits your brand and does not slow the page.

Read →
Web 3 min read

Website images that help SEO: real photos, alt text and file size

Real photos, descriptive alt text and sensible file sizes help visitors and search. A practical guide to images for small business sites.

Read →
Strategy 1 min read

Why most agency websites fail at the only thing that matters

The problem isn't the design. It's that the site is trying to impress instead of sell. Here's what that means structurally.

Read →
Conversion 1 min read

Six conversion design principles that hold up under pressure

These are the only rules we've never found a reason to break.

Read →
Brand 1 min read

The difference between a brand system and a logo

Logos are the last thing we design. Here's why that order matters and what comes before it.

Read →
Motion 1 min read

Motion design for B2B: how to use animation without looking like a startup

Most B2B sites are either inert or embarrassing. There's a version that's neither.

Read →
Web 1 min read

The commercial case for custom web design

Templates have gotten dramatically better. Here's why custom still wins — and when it doesn't.

Read →
Web 4 min read

Is your website costing you enquiries? Seven checks you can do in 10 minutes

Seven checks you can run in ten minutes to find out whether your website is losing enquiries, and which fix to make first.

Read →
Strategy 3 min read

What to put on a professional services homepage so visitors get in touch

Law firms, consultancies and advisers share one homepage problem. Here are the six blocks that earn a first conversation.

Read →
Business 3 min read

The five website numbers a business owner should check every month

Ignore the dashboard clutter. These five numbers tell you whether your website is bringing in work, and take ten minutes a month.

Read →
Web 3 min read

The European Accessibility Act and your website: what small businesses should check

The European Accessibility Act has applied since June 2025. Here is who it covers, which standard to aim for and seven checks you can run yourself.

Read →
Strategy 3 min read

How to write web pages that AI assistants quote

Customers now ask AI assistants before they search. These writing habits make your pages easier to quote, and no one can promise a citation.

Read →
Business 3 min read

How a website project works: what happens from first call to launch

Four stages, who does what, and what we need from you. A plain walk-through for anyone about to commission a website for the first time.

Read →
Business 3 min read

How to give website design feedback that gets you the result you want

Good feedback shortens a project and improves the result. Here is how to review a design, who should speak, and how to use your revision rounds.

Read →
Brand 3 min read

The psychology of color in web design: what the research supports and what it does not

Does blue build trust and red drive sales? A realistic look at color associations, and the choices that measurably help a business website.

Read →
Brand 3 min read

Choosing fonts for your website: readability, personality and page speed

A font shapes how your business sounds before anyone reads a word. How to pick one that is readable, fits your brand and does not slow the page.

Read →
Web 3 min read

Website images that help SEO: real photos, alt text and file size

Real photos, descriptive alt text and sensible file sizes help visitors and search. A practical guide to images for small business sites.

Read →

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